Disney+ Hotstar, one of the most popular streaming platforms in India, offers a vast array of entertainment content. However, like all digital platforms, users occasionally face issues, that prevent them from enjoying their favorite shows and movies. This guide will delve into the common problems users face and provide solutions to ensure that you avoid and Fix Disney+ Hotstar Not Working status and have a seamless streaming experience.

Common Issues with Disney+ Hotstar

While the platform promises a flawless streaming experience, users often report problems such as:

  • App crashes
  • Freezing during playback
  • Buffering issues
  • Error messages
  • Sign-in problems

Understanding the root cause of these issues can help in troubleshooting them effectively.

Solutions to Common Disney+ Hotstar Issues

1. Check Your Network Connection

A stable internet connection is crucial for uninterrupted streaming. Ensure your Wi-Fi signal is strong, and if you face issues, consider moving closer to your router or resetting your modem.

2. Update the Disney+ Hotstar App

Using an outdated app version can lead to compatibility issues. Regularly check for updates in your device’s app store and install them.

3. Clear App Cache and Data

Accumulated cache and data can slow down the app. Clearing them can enhance the app’s performance. Navigate to your device’s settings, find the Hotstar app, and clear its cache and data.

Suggested Read: What to know about Disney Hotstar Subscription Plans?

4. Restart Your Device

Sometimes, a simple device restart can resolve many app-related issues. Turn off your device and turn it back on after a few seconds.

5. Reinstall the Disney+ Hotstar App

If the app continues to malfunction, consider uninstalling and then reinstalling it. This action can resolve installation issues and ensure you have the latest app version.

6. Disable VPN or Proxy

Using a VPN or proxy can sometimes interfere with the app’s functionality. If you’re using one, try disabling it temporarily.

7. Check Storage Space

Ensure your device has sufficient storage space. If storage is running low, consider deleting unnecessary files or moving them to external storage.

8. Reset App Preferences

Resetting app preferences to their default settings can sometimes resolve app-related issues. Navigate to your device’s settings, select ‘Apps’, and reset app preferences.

9. Contact Customer Support

If you’ve tried all the above solutions and still face issues, it might be time to reach out to Disney+ Hotstar’s customer support team for further assistance.

Suggested Read: How to Get Disney+ Hotstar for Free in 2023?


While encountering issues with Disney+ Hotstar can be frustrating, most problems have straightforward solutions. By following this guide, users can troubleshoot and resolve the most common issues which is to Fix Disney+ Hotstar Not Working status, ensuring a smooth and enjoyable streaming experience.

Frequently Asked Questions

Why is Hotstar saying no internet connection?

Ensure your device is connected to a stable internet source.

Why is Hotstar not working on Wi-Fi but working on mobile data?

This could be due to Wi-Fi restrictions or unstable Wi-Fi connections.

Is it legal to watch Hotstar in the USA with a VPN?

While VPNs are legal, bypassing geo-restrictions might violate Hotstar’s terms of service.

How do I update the Disney+ Hotstar app?

Go to your device’s app store, search for Hotstar, and click on the update button.

What should I do if the app keeps crashing?

Consider clearing the app’s cache, updating it, or reinstalling it. If the issue persists, contact customer support.