PureVPN Review 2017
Words like online privacy, unblocking, streaming, geo-restrictions, censorship, etc. are freely thrown around in the VPN industry. Every service claims to be the very best, and this makes it even more difficult for a normal internet user to make the right choice.
We decided that the best way of reviewing a service is not use it one time or give it a shot once. Our method of reviewing a service is to use it like a user does, everyday, for every little thing. While our aim is to review as many VPN services as possible, we had to start somewhere, and we chose PureVPN’s review as our spring board. This was back in 2016, and since almost one year has already passed, we decided to review PureVPN again.
To begin with, PureVPN hasn’t changed drastically during the past one year, and that’s a good thing. Yes the service added new servers and a couple of features, but nothing major. Thankfully, PureVPN still lives up to its reputation, and that means, we live up to our reputation because we recommend PureVPN to our users.
PureVPN really does set itself apart from the crowd, and it manages to do so gloriously. Unlike most other service providers that have exceptional marketing campaigns, yet mostly fail to deliver when it comes to service, PureVPN does not disappoint. Besides offering an affordable pricing structure, the service comes up with innovative ways to reward its existing and potential users with monetary discounts. Seeing how we, as a whole, are deal hunters, getting a discount on a service that is already worth the money comes as a cheery on top. In fact, PureVPN manages to deliver on all fronts, even though it can improve in certain areas. However, that does not seem to be much of a problem seeing where the company is headed, and how serious it is about retaining its customers.
PureVPN Review — Plans & Pricing
With PureVPN, you have three plans to choose from:
- $9.99 for a month’s subscription
- $7.99 per month for the six-month plan
- $2.49 per month for the 2-year plan
The plans come as a sigh of relief for those who do not wish to spend a considerable amount of money for a VPN service. Additionally, the service offers true value for money, which is quite rare to come across these days. However, if you do come across a snag and are not entirely satisfied, you can request for a refund, which is processed within 24 hours. Basically, signing up with PureVPN is almost as good as a win-win scenario, especially for those who are new to VPNs.
As far as making a payment for the service is concerned, users can choose to make a payment through any major credit card, Paywall, PayPal, Alipay, Cashu, Bitcoin and Gift Cards as well. In case of a problem, users are free to contact customer support to have their issue resolved. This is easier said than done with some of the leading VPN providers, but not with PureVPN. Reviewed, tested and approved by VPN Sports!
PureVPN Review — Features to Look Forward to
Our PureVPN review is targeted at both novice and expert users. However, for people who are new to VPNs, what is really interesting is that PureVPN has 500+ servers spread across 141 countries. After subscribing, users are free to connect to any one of these servers through the respective app for the platform they are using, which could be Windows, Mac, Android, iOS, or their router. But that is not all; with 80,000+ IPs to from 500+ servers, it is incredibly easier for users to find a speedy connection, rather than having to do with what they have got, which is an interesting feature to say the least.
While some users are satisfied with dynamic IPs, some users need a dedicated IP for that extra security. The good news is that PureVPN offers static or dedicated IPs too albeit from certain countries only. This is something that was discovered in our PureVPN review and could be improved by PureVPN as there are only limited countries for dedicated IPs.
Since PureVPN’s servers are in fact spread across the globe, which is clearly illustrated in the map below, PureVPN users can truly go global in a matter of seconds:
Even though PureVPN’s app may see overwhelming at first, it is only a matter of time before you get the hang of it. The user interface is clearly laid out and intuitive, with features clearly highlighted. Rest assured that you will be able to enjoy a stable connection, without having to worry about sudden disconnections all the time.
PureVPN Server Locations
PureVPN Review — Privacy & Security
Our PureVPN review found that PureVPN takes great pride in being one of those few service providers that do not log their user’s data while connected to their servers. Upon further investigation, it does prove to be true. However, PureVPN does keep track of when successful connections are made, and the bandwidth used, which is in turn strictly used for quality assurance purposes. But then again, websites visited, software used, content viewed, downloaded, or uploaded and so on, is in no way recorded. Moreover, users are not monitored or tracked in any way either. We agree that this is one of the greatest perks of being based in Hong Kong – where there are no mandatory data retention laws.
Apart from the aforementioned security and privacy offerings, PureVPN is also a favorite of content streamers from across the globe. After all, being able to stream Netflix US in China or India or Tanzania is fun, to say the least.
PureVPN Review — Website Functionality
When it comes to the website, PureVPN has left no stone unturned to make sure it is slick and stylish. At first, it can be confusing to many, but the site is easy to navigate. Additionally, it also features an extensive Knowledgebase, and this can prove to be of great use to those who are new to VPNs, or are looking for more information to make the most of it and what it has to offer. As for downloading and setting up the client, it is as easy as 1-2-3.If that is not enough, the fact that the site also features its own blog that covers security updates, news and opinionated articles, will surely keep things interesting.
PureVPN Review — Customer Support
When it comes to PureVPN, one thing is for certain, you can expect nothing but the best when it comes to its customer support. Not only is it available 24/7, but they are willing to go the extra mile to make sure you feel comfortable. Furthermore, during our various stages of PureVPn review, the support staff was willing to spend as much time as we required to not only get our problem solved, but to add value to our experience in one way or another. Visit the website now and test out their support or sales team. We guarantee that you will be pleasantly surprised!
PureVPN Review — Sign-up Process
Unlike other VPN service providers, PureVPN ensures your experience is a satisfying one. Whether you are signing up or are in need of assistance, PureVPN has you covered at each step. When it comes to signing up, it is as simple as entering a username and password and checking out. Once that is taken care of, all you need to do is to download the client, and you are ready to browse the internet safely and securely like never before.
PureVPN Review — Other Factors to Consider
There is no doubt that making such a decision is not entirely simple, but here are additional factors that need to be take into account to make it easier to for to be sure that PureVPN is indeed perfect for you:
PureVPN is compatible with Linux, Mac, Windows, iOS, Android and DD-WRT routers. During our PureVPN review, we tested the service on a lot of devices, including our consoles as well and arrived at the conclusion that the service can work with almost any device with an internet connection. Each of these apps are designed to make the most of their respective platforms, and serves well for trial and paid subscribers alike.
The Windows app is by far the best, but the others are not that far behind. It is quite evident that PureVPN is taking the necessary steps to ensure the remaining apps serve just as well, if not better like the Windows app. But that is not all; the company is always updating and releasing new versions of its app, which at times includes several new features and tweaks to improve overall experience. The updates come as free, including all the additional features that the company keeps on adding.
Protocols and Encryption Technology
When it comes to VPN protocols and encryption technology, PureVPN manages to stay ahead of the curve. The service provider is able to provide a variety of different protocols to ensure you are connected to the internet at all times, regardless of which country you are in. Offered protocols include L2TP/IPSec, IKEv2, OpenVPN (TCP & UDP), SSTP and PPTP.
Since PureVPN utilizes a lethal combination of high-security and high-speed protocols, customers are left with very little to worry about. Also, seeing how PureVPN offers varying protocols for different customer needs and requirement, it becomes quite apparent that the service provider is dedicated to the cause, and will do whatever it takes to provide an exceptional experience.
With 256-bit encryption, which is military standard encryption used by Japanese, Chinese, American and NATO forces, PureVPN users will be at ease knowing that the encryption technology is impossible to breach.
Logs and Privacy Policies
What really gives PureVPN an edge is its logs and privacy policies, which are excellent to say the least. The policy is quite clear in its first paragraph, which is as follows:
“We don’t monitor user activity nor do we keep any logs. We therefore have no record of your activities such as which software you used, which websites you visited, what content you downloaded, which apps you used, etc. after you connected to any of our servers. Our servers automatically record the time at which you connect to any of our servers, and the IP that was given to you. From here on forward, we do not keep any records of anything that could associate any specific activity to a specific user.”
Even if users do submit additional information to PureVPN, it will only be used after being requested on the basis that login credentials need to be resent, if and when a customer loses or forgets them. Or said information could be requested to send new developments, update users about changes to its policies and to keep them posted about the latest packages and offers that PureVPN has to offer.
Internet Kill Switch
For those who are concerned about accidentally revealing their identity and location due to a disconnection, there is no reason for you to worry about that with PureVPN. Out of all its features and tools, the internet kill switch is one of the best in terms of protecting your privacy and anonymity online.
How the feature works is that as soon as connection to the server is lost, PureVPN’s app will disable your internet connection almost immediately. What this essentially means is that in case of a VPN connection failure, state surveillance, hackers, copyright trolls, ISP deep packet inspection have no way to get access to your personal information, and neither will they be able to identify you.
Rather than solely depending on our word and the experience we have had with PureVPN, it makes sense to see what others have to say.
CNET, a renowned website and tech blog published an Editor’s review of PureVPN, and it rated it 4 out of 5 stars, which is not to be taken lightly. Customer reviews do rate it at 3.5 out of 5 stars, but is where the company started paying more attention and has made tremendous progress since then, improving their service and customer support by leaps and bounds.
PureVPN has a strong presence on social media platforms, especially Twitter in particular. Since subscribers post their reviews on Twitter, potential users will come to realize how big of a deal PureVPN really is. They can also use the platform to get more information thus making it easier for them to determine whether PureVPN fits their description.
On Google Play Store, PureVPNs app has been downloaded no less than 150,000 times. Not only is the app stable, but it is rated at 4.0 out of 5 stars, making it a user friendly app out of the many VPN apps out there.
PureVPN Review — Conclusion
By no means is PureVPN perfect, but what it is best at is its ability to outdo expectations. The service provider has come a long way since its inception, and has managed to improve and incorporate new features and tools to keep customers coming back for more. This is a feat that very few VPN service providers have managed to accomplish, and it is highly unlikely they will be able to compete with PureVPN in this regard.
PureVPN has worked diligently over the past 7 years and managed to create a name for itself, so much so businesses and users recognize and recommend it regardless of their location. Its emphasis on online security and anonymity above all is what makes it a pioneer in the field. Taking into account how online security and anonymity has become a serious issue in this day and age, there is no service better to turn towards than PureVPN .
Agreed, there are numerous things that need to be worked upon, but it highly unlike the company will not rectify them in the near future as it has proved overtime.
If you are still not sure about PureVPN, you can take advantage of the free trial that the company has to offer. Rest assured that you will get almost all features available through the trial period, giving you a better understanding of the service and all its offerings. Once satisfied, you can choose from the three aforementioned packages and plans, and get your very own PureVPN account in a matter of minutes.
All in all, our experience with PureVPN from the trail period to a paid subscription was flawless to say the least. There were a couple of instances where we did have a few problems, but it was not something that the customer support could not handle. They were extremely courteous, and provided solid instructions to have our problem solved in no time. This alone was more than enough reason for us to continue using PureVPN’s service, and we still are to this day.
As long as PureVPN maintains its quality of service, and improves upon existing features, there is no reason why it will not lead the pack. However, it still has a long way to go, with immediate attention needed on better clarifying its message regarding its mission, as there are those that assume it to be a tool used for nothing more than overcoming geo-restrictions at best. Contrary to popular belief, PureVPN specifically specializes in masking its users’ identity, thus protecting their online security and anonymity. After the fiasco that was between Apple and the FBI, related to the San Bernardino killer, it only shed light on how vulnerable users really are. But then again, said users can fortify themselves and protect their privacy with the help of VPN services such as PureVPN, along with its security protocols and encryption to not only protect themselves, but fend off government agencies, hackers and cybercriminals all at the same time.